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________ refers to how standardized an organization's jobs are and the extent to which employee behavior is guided by rules and procedures.


A) Specialization
B) Centralization
C) Decentralization
D) Formalization

E) C) and D)
F) A) and B)

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What kind of departmentalization would be in place in a government organization where different public service responsibilities are divided into activities for employees, children, and the disabled?


A) product departmentalization
B) geographic departmentalization
C) process departmentalization
D) customer departmentalization

E) A) and B)
F) All of the above

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A(n) ________ organization is highly specialized and rigidly departmentalized.


A) organic
B) fundamental
C) learning
D) mechanistic

E) A) and B)
F) A) and C)

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Which of the following is a weakness of the simple structure?


A) Duplication of activities and resources increases costs and reduces efficiency.
B) Specialists become insulated and have little understanding of what other units are doing.
C) Pursuit of functional goals causes managers to lose sight of what is best for the overall organization.
D) It relies too much on one person which is very risky.

E) B) and C)
F) A) and D)

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Large organizations are more ________.


A) mechanistic
B) organic
C) disorganized
D) decentralized

E) A) and C)
F) B) and C)

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A ________ is an organizational design that groups similar or related occupational specialties together.


A) matrix structure
B) functional structure
C) divisional structure
D) simple structure

E) C) and D)
F) A) and C)

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A(n) ________ organization is highly adaptive, loose, and flexible.


A) organic
B) centralized
C) vertical
D) mechanistic

E) C) and D)
F) A) and C)

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________ is the obligation or expectation to perform a duty.


A) Responsibility
B) Authority
C) Ascendancy
D) Preponderance

E) B) and C)
F) A) and B)

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Departmentalization based on ________ groups jobs on the basis of territory or physical location.


A) customer
B) product
C) geography
D) process

E) B) and C)
F) A) and B)

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Work specialization is also known as division of labor.

A) True
B) False

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An organic organization strictly adheres to the chain-of-command principle and has a small span of control.

A) True
B) False

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Eric is offered a chance to help direct the efforts of some employees assigned to his work group.This is a chance for Eric to experience ________.


A) self actualization
B) groupthink
C) referent power
D) authority

E) A) and C)
F) B) and C)

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Paul Abdul Oil Corporation (PAOC) began as a relatively small oil company.As PAOC has grown, the company has gained a highly trained group of managers and analysts at the corporate headquarters.This group is highly adaptive in its structure.Members of this group do not have standardized jobs, but are empowered to handle diverse job activities and problems.PAOC seems to have a(n) ________ structure.


A) mechanistic
B) divisional
C) functional
D) organic

E) B) and C)
F) A) and B)

Correct Answer

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According to Woodward's studies, what type of production technology is best suited for a mechanistic structure?


A) unit
B) process
C) product
D) mass

E) B) and C)
F) None of the above

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High vertical differentiation, low horizontal differentiation, and low formalization are characteristics of an organization that indulges in ________.


A) mass production
B) serial production
C) process production
D) unit production

E) All of the above
F) B) and C)

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All other things being equal, the wider or larger the span, the more ________ an organization is.


A) ambitious
B) rigid
C) mechanistic
D) efficient

E) B) and D)
F) A) and B)

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A(n) ________ organization is highly formalized and centralized.


A) organic
B) mechanistic
C) rational
D) intuitive

E) B) and C)
F) A) and B)

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Define the process of organizing and list its purposes.

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Organizing is defined as arranging and s...

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The ________ determines the number of levels and managers in an organization.


A) delegation of authority
B) unity of command
C) chain of command
D) span of control

E) None of the above
F) A) and C)

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List and discuss the four contingency variables that should be considered while designing an appropriate organizational structure.

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a.Strategy and structure - An organizati...

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